At Craviona LLC, we are committed to protecting your privacy and handling personal data with transparency, security, and care. While our business operations are based in the United States and we primarily serve customers within the U.S., we recognize the importance of the General Data Protection Regulation (GDPR) for individuals located in the European Economic Area (EEA) and the United Kingdom (UK). This statement explains how we align with GDPR principles where applicable.
What Is GDPR?
The General Data Protection Regulation (GDPR) is a data protection law designed to provide individuals in the EEA and UK with greater control over their personal data. GDPR may apply to organizations outside the EU/UK when they process the personal data of individuals residing in those regions.
Our Commitment to Data Protection
Craviona LLC is dedicated to processing personal data lawfully, fairly, and transparently. We limit data collection to what is necessary for business operations, take appropriate measures to protect it, and respect the privacy rights of our customers.
Personal Data We Collect
When you visit our website, browse our products, or place an order, we may collect personal data such as your name, email address, billing and shipping address, phone number, and order-related information. Payment transactions are processed securely through third-party providers, and we do not store full credit card details on our servers.
We may also collect technical and usage data, including IP address, browser type, operating system, pages viewed, and referral sources, through cookies and similar technologies to improve website performance and user experience.
How We Use Your Personal Data
Personal data is used to process and fulfill orders within the United States, provide customer support, manage returns or inquiries, improve website functionality, analyze customer interactions, and comply with legal and regulatory requirements.
Legal Basis for Processing (EEA/UK Individuals)
Where GDPR applies, Craviona LLC processes personal data based on contractual necessity to fulfill orders, legitimate business interests such as fraud prevention and service improvement, and consent where required, particularly for marketing communications. Consent may be withdrawn at any time.
Your Data Protection Rights Under GDPR
If you reside in the EEA or UK, you may have rights including access to your personal data, correction of inaccurate information, erasure under certain conditions, restriction of processing, objection to processing based on legitimate interests, data portability, and withdrawal of consent. Requests to exercise these rights may be submitted using our contact details below, and we will respond within the timeframe required by GDPR.
Data Security
We implement appropriate technical and organizational safeguards to protect personal data from unauthorized access, misuse, loss, or disclosure. These measures include encryption, secure servers, and restricted access protocols.
Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and operational requirements.
International Data Transfers
Craviona LLC operates from the United States. If personal data from individuals in the EEA or UK is processed, it may be transferred to and stored in the U.S. We take appropriate steps to ensure such transfers comply with GDPR requirements, including the use of recognized safeguards where applicable.
Contact Information
If you have any questions about this GDPR Compliance Statement, wish to exercise your data protection rights, or have privacy-related concerns, please contact us:
Company Name: Craviona LLC
Email: support@craviona.com
Phone: +1 859-624-8044
Address: 395 Boggs Ln, Richmond, KY 40475, United States
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)